FEHRNVI Returns
Extended Holiday Return Policy
Orders begininng Nov 15 can be returned through Jan 1. Orders beginning Dec 1 will follow the regular 30 day return policy.
Return Options
When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return any item(s) in your order for a refund or exchange for FREE.
If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.
All returns are subject to the guidelines outlined in our Return Policy.
If you decide not to buy return coverage you can still return your items, but you will be responsible for the cost of the return shipping label.
All returns are subject to the guidelines outlined in our Return Policy.
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Mail Returns
Start your return or exchange online here. Box up your items, apply the label provided, and ship them back to us. You’ll get an email when your items have been received and your refund or exchange has been processed. Please allow 2-4 business days for your refund to be initiated
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Return Policy & Info
- International orders may be returned, customer is responsible for shipping back the item(s) on their own.
- You may return items up to 30 days from the order delivery date
Return Conditions
- Sale items are considered final sale. These are items marked down from the original price. Doorbusters, jewelry items, and specialty boxes are final sale. Preorder items that are marked down are not considered a sale item and not considered final sale.
- Please take care not to damage items with makeup or deodorant, if an item is unable to be resold, only store credit will be issued.
- Returned items must be new, unwashed, unworn, free of odors and animal hair, free of makeup.